Terms & Conditions

Important information about using our services


Please note : If you have booked and paid for a quality improvement audit and you get inspected before we arrive we will issue you with a full refund


Please note the following:

Access to all £25 online training expires 60 days from the date of purchase unless indicated otherwise*.

All safeguarding zoom links will be sent within 48hrs of the course date

Access to all Digital Download products expire 60 days from the date of purchase unless indicated otherwise*.

Access to the Staff and Parent bundle, ARE YOU READY PROGRAMME  and INTENTION to IMPACT programme expires one year from the date of purchase unless indicated otherwise*.


DSL and Level 3 Safeguarding Training is non-transferable after purchase.


Once you have purchased the accreditation you will have up to 15 months (Maximum) to complete and submit for assessment. You will have access to zoom mentoring sessions which you will need to access regularly and dates will be placed on the Facebook group.

If you fail the first assessment you will be given one further chance to obtain the award. Feedback will be given through our report.

If you require any further training regarding the accreditation please contact admin@jigsaweyc.com for a quote

*We regret we are unable to give refunds if you have not accessed or completed your training or downloads before expiry for any reason whatsoever.

The phrase “indicated otherwise” may mean (depending on context):

  1. You have agreed a different term (in writing) as part of a bespoke deal with Jigsaw Consultancy Ltd, OR
  2. The descriptive text boxes during the checkout process clearly indicate a different expiry term